Last Updated: April 24, 2026
Zalox Group Pty ltd t\a KendriQ Hair ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable privacy laws. 1. What Information We Collect We may collect the following personal information when you use our website (https://kendriqhair.co.za ), book appointments, make purchases, or contact us: Full name Email address Phone number Delivery or billing address Payment details (processed securely via third-party platforms) Appointment history IP address and browser/device information (if using our website) 2. How We Use Your Information We use your information for the following purposes: To confirm, manage, or reschedule appointments To process and deliver online purchases To communicate with you about bookings, promotions, or product updates To improve our services and website functionality To comply with legal or regulatory obligations 3. Sharing Your Information We do not sell your personal data. We may share it with: Payment processors (e.g. Flutterwave, FNB, CAPITEC.) Booking platforms (e.g. Fresha) Courier/delivery partners ( E.g. PUDO) IT service providers for website hosting and analytics Legal authorities if required by law All third parties are required to respect your privacy and only process your data on our instructions. 4. Data Security We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption and secure payment channels. 5. Your Rights Under POPIA You have the right to: Request access to the personal data we hold about you Request correction or deletion of your data Object to processing or direct marketing To exercise any of these rights, contact us at privacy@kendriqhair.co.za 6. Cookies & Tracking Our website may use cookies to improve your experience. You can adjust your browser settings to refuse some or all cookies. 7. Data Retention We retain your personal data only as long as necessary for the purposes stated in this policy, unless a longer retention period is required by law. 8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 9. Contact Us If you have questions about this Privacy Policy or how we handle your data, please contact: KendriQ Hair ? Email: hello@kendriqhair.co.za ? Phone: +27 65 328 9500 ? Address: 50 Mulbarton Road, The Embassy, Beverley, Fourways, Sandton, Johannesburg
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: hello@kendriqhair.co.za